We don’t have return or refund policy as it is made to order.
We have a 5 Days Exchange policy, which means you have 5 days after receiving your item to request a return for Damaged or Mismatched Color / Size Received Products.
To be eligible for a Exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also provide Unboxing Video of the parcel that video covers start to end without pause or cut and provide receipt or proof of purchase.
To start an exchange , you can contact us on Instagram @dhyasboutique Or WhatsApp – 6382055171.
If your Exchange is accepted, we’ll share instructions on how and where to send your package.
Items sent back to us without first requesting a exchange will not be accepted.
You can always contact us for any exchange question at dhyasboutique@gmail.com or WhatsApp – 6382055171.
To assist you effectively, we ask that you provide an unaltered video of the complete unboxing process.
Once we receive this, we will guide you through the necessary steps for the exchange process.
To report any missing products we kindly request you to contact us at @dhyasboutique Or WhatsApp – 6382055171.